Very poor communication: * Had emails from five different employees * Was hassled weekly to move the installation date forward despite advising them that my car was not available for 2.5 months * Same documents requested repeatedly when I had already provided them * Compliance team requested a ridiculous amount of proof that the garage was part of the property, despite the fact the charger was being installed on the house * Had my appointment time changed with no notification. The installation itself went smoothly and the installer was knowledgeable, polite and tidied up after himself.