Supplied the data the preinstall team needed- photos of existing equipment etc, the size of the main house fuse could be an issue to some people installing a 7KW unit into an older house. Luckily I had a electrician nearby that could confirm the house fuse size. Phone call from "Mike" our installer the night before to confirm arrival time, he arrived within 5 mins of that time not bad as he had travelled from the Birmingham area to Manchester through rush hour and roadworks. He detailed his installation plan confirmed positions of equipment with other options of where to put the charger unit. Carried out installation and gave a demonstration of how to couple up the car. If Chargemaster made lager...….. :) Why has your review for installation got postage details on it.Hello it was in your van