I found dealing with your administration a little frustrating. I was given about three provisional installation dates without an indication of what that meant. When I phoned to change the date and to explain that the only day we would not be available for the installation was a Wednesday and the date given was a Wednesday, I was made to feel rather foolish that I expected them to come on that date and was told that it was provisional and they would give me an earlier date. In time a new date was provided but again it was a Wednesday which required me to contact your company again. The installation was handed over to another company and we were very happy with their service,