The sign-up process for a charging point was fine and all went well. Installation took one whole day and that evening our electrics went off. Had to call out an emergency electrician who then listed out all the faults with the installation. Cahargemaster did cover that cost and make good but we've subsequently found out that we could have been offered a smart charging point (which is what we want) and were never even informed that they existed. Very, very poor service all round.
5 years ago
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