Whilst the specific engineer we dealt with was good, there were unforgivable delays in the installation of our ChargePoint which took well over 2 months from the point of purchasing the car. This included issues with BP Chargemaster only having a single engineer covering a large area of the country. The result was that our initial audit took far too long to be carried out and the secondary appointment for the job itself took even longer as the sole engineer was on annual leave. In addition, a third appointment had to be made for a week later due to insufficient cabling having been ordered. We are happy with the job itself, but the length of time it took to complete was terrible, and put us under tremendous pressure since we were unable to use the car that we had purchased.