Contact from BP Chargemaster (even through the COVID-19 lockdown) was good, and appointments were made and kept. Installation was smooth and easy, and today we have plugged the car in for the first time. Our objective is to use solar power, which generates at a maximum of 3kWh - so I have set the charge rate to 2kWh max. I find the app poor - it really does not provide sufficient feedback and control over the rate of charge. The immediate charge option is simply 'Charge full speed now' - which I don't want. Rather I want to know kWh and be able to vary that. The schedule process includes a setting to limit the kWh max, but there is nothing to tell me what it is actually charging at! So good service, but poor app.