We recognise the special situation in the pandemic - but we feel you did not keep us sufficiently informed of the reasons for delay in installing our home charger. Emails went unanswered, and there was never a word of apology. We are over-seventies, living in a secluded spot - and our only vehicle was our ZOE. There was no sense of priority given to our circumstances. We are, however, pleased with the installation. You engineer was quick, and very professional.
4 years ago
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