The Chargemaster unit & fitter were absolutely first class. However the process of ordering the unit was the worst service I have ever experienced. Orders were lost, male staff who promised to sort it & ring back, dissapeared off the face of the earth. Eventually a lady sorted it out for me. Your ordering office was a complete shambles. I was so frustrated by your service that I complained to BMW who had offered me a free charging unit what a shambles you were.
4 years ago
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