H
Very bad customer service, I had to wait for 4 days, and I still haven’t received my order, I left a msg and called 3 times to be promised that they will call me back and let me know why my order status stayed on “in progress” for 4 days and then when I finally asked to transfer my call to the complain department, when I finally spoke to Molly , she promised to compensate me for the 4 days delay and to make sure my order is delivered as soon as she figures out what’s wrong and why it hasn’t left the warehouse. Then she promises me that I will be compensated for my troubles and then she offered me 10$, what an insult, what a joke , I’ve paid 400 dollars to buy make up and. Good service and I end up being offered 10 dollars wow , yeah never buying nor recommending again . Plus the brand is really not worth it at all , you get tons of better stuff somewhere else where they actually care about their clients.
10 months ago
Read Charlotte Tilbury Reviews
Charlotte Tilbury has a 4.3 average rating from 11 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial