I placed my first order with CT during Black Friday sales. Spend approx €400 for Christmas gifts as have been told how amazing there products are. but unfortunately over half the product wasn’t for me. Contacted customer service regarding return to be informed there isn’t free return from Ireland. Paid to return item but have to wait 28 days for a refund, which is crazy from “luxury brand”. This is crazy. Refund shouldn’t take anymore than 5 days.
Now I won’t receive my refund before Christmas and still have to go out and buy Xmas gift.
This overpriced company is only interested in your money ! Won’t be ordering again..
5 months ago
Charlotte Tilbury has a
3.7
average rating
from
15
reviews