Avoid this company at all costs can't get parts the phone switch for sales parts and service is fake and there actually only one person the same person for all who has not a clue about any of the bikes or parts they offer to call you back and never do there just ripping off 16yr olds with bikes that are made disposable rind and ask for sales and you will get all the help in the world but if you ring to get info on repairs they don't like it and if you say this ain't good enough they will Call you to another employee not realising you can still here them You by a cheep bike and you get a cheep customer services too If I could give minuses I would so save your money and spend the 1800 to 2100 on a good used well known and stable bike company As it will cost you the same as a quality bike at the end of the three years you have been warned