We placed an order for my Dad's birthday, 4 weeks in advance! two weeks in we had not received goods, the order status said expected dispatch 1.5 weeks ago, we sent many emails to customer service and we called but no one answered the phone. so after 3 weeks we contacted our credit card company who gave us a full refund and will now pursue them for the money they took from us, but failed to provide the goods ordered. I would avoid this company like the plague, they sell all the same stuff on amazon and you are more likely to receive it, this company is a waste of money and time!!! it only gets 1 star as it needs to register the review, it should be -10 stars!!