I bought a shirt and 3 Santa hats, I was sent and charged for 7! The shirt which I paid nearly $100 for is defective, I cannot put it over my head, nor can anyone else even the 6 year old next door because the head opening is tiny and doesn't stretch at all. It is impossible to wear. Chelsea mega store has sent 9 emails back and forth asking me for PICTURES etc. How can a picture help with the size??? All I wanted was a return label and for the last TWO weeks they keep coming up with ridiculous emails. Its disgusting and a sham, I cannot believe the Chelsea foot ball club condones this as this is tied to the team. I have attached a picture that shows the furthest it will open its the length of my watch!!!