I ordered a necklace a week ago for my Son's birthday online. I received a message back saying they will e-mail me before shipping my item. My item till this day hasn't been shipped I've contacted Chendom by email several times even called them by phone several times. This company doesn't answer calls or emails. So if you have a problem your pretty much screwed. Can a real person from Chandon contact me and let me know where my item at? CD# 13721 is my order
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