The pendant is beautiful. The engraving is really small though. The picture made it look as if the engraving would be bigger. I've even had other people ask me what it says because they can't read that small. With that said, I bought it for myself, so I have no problem telling people what it says (it's in honor of my grandmother; so it has her name, birthday, and death date on it). The shipping was slightly longer than what they indicate on their website, but that wasn't an issue for me.