Buying the bottles was easy. I saw the advert on a sponsored Facebook advert on my newsfeed. I paid an extra £1 for express delivery but this did not happen. I ordered 3 bottles on Sunday last week and they arrived on Thursday afternoon. This was disappointing, although it didn't cost much. Had I wanted the bottles for a gift I would have been inclined to chase this but I didn't. The packaging of the bottles was very good, light weight and very suitable for purpose. People have spotted my bottles and commented on them. I have passed on the details of where they can be ordered to friends and colleagues at work. The bottles themselves are very good. I am impressed by how they keep drinks cool and how lightweight they are. I like that the small one fits well in my handbag. They look stylish and don't have the bulky feel of many insulated bottles/flasks. I am a total convert and really pleased overall with the product. If you could imporve the delivery side of the bottles I would have rated the overall experience as 'Very Good'.