I was advised 1 day before delivery was due that the external courier did not load our order of a dining table and 6 chairs onto the delivery vehicle and delivery cannot be guaranteed before Christmas. This is absolutely unacceptable. The website promises delivery before Christmas if an order is placed before December 15th, yet we will not be getting ours, despite placing the order 3 weeks ago. A measly £30 credit voucher on an order of nearly £1000 is hardly what I would consider a good will gesture when faced with the prospect of eating Christmas dinner on the floor!