From placing my order through to delivery I was impressed with this company. I don’t do on line ordering (my choice) so it was refreshing to be able to speak to someone on the telephone and place my order. The advisor was very personable. Once I placed the order I was advised within a day of the delivery date and time slot with the option to alter if necessary. On the day of delivery the driver was punctual and the furniture was placed in the room of my choice. Job done. I’m very happy with the furniture and the quality of it. I would certainly recommend Chiltern Oak to friends and would use them again.