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Greg B
Stock levels. Beware of what the website says. Also what the customer services team say. Ordered a sideboard with matching coffee table and nest of tables. 2 days after the order was placed and paid in full we received an email saying that the coffee table was never in stock. This was despite ordering on the telephone. We were told we were not getting the coffee table and will need to wait. I have had no further updates. Furniture was delivered yesterday. We have now been told that the nest of tables could not be located and were missing. Have been told there is now a 10-12 week wait. All this despite paying in full on order. Looking at the website today it says they are in stock. I have emailed but received no reply. No idea what is happening. Also ordered 2 chest of drawers which also arrived. The matching bedside cabinets we had been told were out of stock also but again on the website as being in stock. Whilst I fully understand stock delivery delays I think they need to be more transparent when it comes to actual stock levels. Beware and do not believe what they say.
3 years ago
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Chiltern Oak Furniture has a 4.6 average rating from 3,133 reviews