I was delighted with the dining chairs that were dispatched and arrived quickly, however unfortunately my order only partially arrived. Although the fault seemed to lie with DPD, the options Chiltern customer service offered me were limited to help alleviate the situation. I have since realised that the Chiltern prices are inflated to accommodate hidden 'free delivery' costs which unfortunately seem exorbitant when considering I found my chairs with a saving of £80 on a different website. I cannot think that the delivery of my chairs would have totalled half this amount. As a word of advice to future customers, once you have shipping confirmation it would be wise to contact Chiltern to establish the number of parcels you should be expecting. This is something they do not do and had I known to expect 5 parcels rather than 3, I would've known that parcels were missing immediately. Unfortunately because they do not advise the number of parcels that have been shipped it is difficult to know if an order is entire at delivery.