I ordered 2 chest of drawers from this company and cannot say how disappointed I am with the service. The drawers were delivered upside down and living on my own I had to unpack and turn them over. One set has a significant chip to the top and the other a scratch and black mark across the front of the drawer.
I agreed to a replacement to find a card through my letterbox saying I had missed a delivery. Needless to say I did not get a text or call advising me of the delivery.
Despite 2 calls and and an email I am still waiting for someone to come back to me from Customer service about a replacement.
I usually use another national oak furniture company without any problems.
This is the first negative review I have ever wrote but I strongly advise you to think long and hard when ordering or you too could have wasted £700.
2 years ago
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