Very disappointed in COF's delivery service.
I had ordered Bergen Oak triple wardrobe, chest of drawers and 2 side tables, not cheap furniture but I have previously bought furniture from this site and was happy with the quality. I also purchased the white glove delivery service (again not cheap but I was happy to pay).
Today I received an e mail to say my furniture would be delivered week beginning 13/07/2022 I couldn't be given a specific date and would only get to know a maximum of 48 hours before delivery. This is no use to me, I work full time for the NHS and can't get a holiday (Monday to Friday) at such short notice, no Saturday / Sunday delivery is available.
I asked to have delivery delayed slightly and booked in for for a date I am off, but no guarantee could be given. I had envisaged there might be difficulty getting a specific time slot at short notice so had ordered the furniture with good time to arrange delivery (I would be giving nearly two weeks notice) and find it ridiculous that a specific date can't be arranged.
Needless to say as no guaranteed delivery date can be given I've had to cancel the order.
2 years ago
Chiltern Oak Furniture has a
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