Nightmare service. Ordered four items, one arrived severely damaged - tried for four days to contact company by phone, email and messenger - eventually answered their phone after a another 40 minute wait. Promised they would arrange courier so I can return the bulky item (which is taking up valuable space) and get a refund. Still waiting for confirmation and still having to accommodate the box. Just noticed another item is also damaged but I’ve started to use it now - definitely would not use this company again. Their customer response time is shocking and they don’t fulfil their promises.
2 years ago
Chiltern Oak Furniture has a
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