My son ordered 2 bedside tables and a chest 29.1.23, for some reason they didnt text him or send an email but sent a automatic message on our house phone which wasn't clear with a bad signal so didn't know who it was from! I chased the company on 7th February after being on hold for nearly 30mins to be told they had tired to deliver that day but no one in my sons new house with being at work! The lady took my mobile number and said they would contact me that way, well today another automatic message on my house phone which I have tired to ring back but that doesn't work cos automated! I have rang Chiltern Oak to be again on hold for 30 mins, the lady did apologise and said my mobile number was down but why it wasn't used she didn't know, so the furniture is confirmed for delivery next week so it better be worth it and not damaged in anyway! sorry very poor service and we haven't got the furniture yet. From Mrs P