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Anonymous
Would be wary when purchasing from this company. We ordered a bookshelf for our new house and were informed it would take 6-8 days to arrive. This was perfect as we needed it the following week. A week later, we hadn’t received this or any confirmation it had been shipped so contacted customer services. They told us that it was awaiting delivery and would arrive by Thursday. On Thursday, there was still no sign of the bookshelf. We contacted customer services again and they said that there weren’t any of the bookshelves left that we had ordered. But the customer service team had told us it was awaiting delivery so I’m not sure how it disappeared and wasn’t available anymore! They apologised and said they would issue a refund but we still have not received this refund. We ordered the bookshelf over 2 weeks ago now and have neither a bookcase to show for it or the refund.
4 months ago
Read Chiltern Oak Furniture Reviews
Chiltern Oak Furniture has a 4.6 average rating from 3,133 reviews