We are delighted with our new bedroom furniture, from the initial contact with the office, customer service was great, we were sent some samples of wood to help us to decide. Then we ordered online, all very straightforward. We were contacted very quickly with a delivery date, then a further contact regarding a tighter time slot for the delivery day. The guys who delivered our furniture arrived as planned, they were friendly and helpful, they took the furniture up to the bedroom for us. The quality is excellent, the styling and finish is great. We can't believe the speed from us ordering and receiving everything. It was all carefully and very well packed. We highly recommend this company and will certainly use them again without hesitation. Thank you Chiltern Oak.