My mum had her new bedroom cabinets delivered on Wednesday the driver unpacked and took the boxes away, my mum who was not at the property as they haven’t moved in yet, she does not like the colour, they are to dark for the room, she spoke to someone on Saturday and requested they exchanged them for the lighter colour and they said no problem, they called her today and said they can’t be changed because she doesn’t have the boxes (there driver took them) she has said she will unpack the new ones when delivered and put the darker colour in there boxes and they have point blank said no, I do not understand there logic, not at all flexible, terrible service, my mum is upset as this is her new home and she stuck with something she does not like because of a box which she is willing to change. I will be speaking to trading standards tomorrow to see where he stands legally