I ordered the Chester nest of 2 tables and the coffee table. They arrived on the date given and look lovely in my living room. I then ordered the tv unit when it came back into stock. It arrived the following day but unfortunately it was damaged. The customer services team were great and offered me a reduction in the price or a replacement. I chose a replacement and it arrived a week later. Unfortunately it was damaged even more than the first one! Not the company's fault as it was obviously damaged in transit. Again, customer services were absolutely first class and I took delivery of the tv unit the following day. While I am more than happy with customer services, I am not convinced about the quality of the furniture. I love all the pieces I bought but having replaced solid wood units that I had for approx 20 years with these, I can't see these lasting anywhere close to that length of time. I was extremely careful when placing my Sky box etc into the unit but it is already marked. The company is, however, sending me paint to touch up the marks. All that being said, I would purchase again from this company and the furniture looks great. Many thanks to the staff who emailed and/or spoke to me on the phone. You were all very helpful.
2 months ago
Chiltern Oak Furniture has a 4.77 average rating from 2,267 reviews

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