Terrible.... 1.) the photos taken were shoddy, they'd been put through a 10 minutes editing programme, and this wasn't the best. 2.) I was told to take a couple of outfit changes, (I did a boudoir shoot) I had to walk past people, families included to get to and from the changing rooms, I felt so embarrassed 3.) You have a choice, either pay on the spot for the photos, or they will be deleted 4.) the prices were extortionate for the quality of the product 5.) the make up artist and hair stylist were college leavers, with little to none experience. 6.) when the photos are ready to be viewed a member of staff takes you into the viewing room and you look at the photos on a computer screen, I got asked if there were 10 photos that I liked and there wasn't (10 photos was £400 give or take a few quid)... Because I told them that there wasn't 10 photos that I really liked, we left the viewing room and the lady shouted out to the 2 girls at the reception desk "No she didn't like any of them, she just wants the free one." which was the free image that was sold to me, as part of the package... After they realised I wasn't paying for photos that I didn't like, I got funny looks and their attitude changed. AVOID!