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Lisa
I used Joi and Blokes at the recommendation of a friend and had a very poor experience. At first it was fine, just somewhat frustrating that they ordered labs that I paid nearly $1k out of pocket for and then couldn't get me a Zoom appointment to talk to a doctor about the results for a full month. Many of the levels in my labs were out of a healthy range and it was anxiety-provoking to have no answers for so long. When i did have the appointment I liked my doctor but she said the lab results were given to me with the wrong indications of what the healthy and unhealty ranges for my age and gender are, so actually most of my levels were fine. That seemed strange and not very responsible. The real issues started once I received my medications though (which also took weeks to arrive.) They arrived with no instructions, and some with differing dosages than what was in the email from my doctor. I tried to get help but emails with them were the only option and they were not sufficient. There wasn't even a pharmacist I could call or go visit. I've never injected myself before and had questions about how to do it. They sent me a 30 second video with instructions about where to do the injection but not much else. It turns out that for several weeks I overdosed myself by 10x the prescribed dosage which caused a cascade of health/ hormone balance problems for two months afterward. I felt very un-tended by them through this whole process so I found another doctor and cancelled my subscription. It really felt on the verge of malpractice.
1 month ago
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