This company lacks in ethical practice. To begin the lab portion and visit with the provider was good...I felt like it was thorough and had valid explanations. After that it was all downhill. Prescriptions took almost 20 days to arrive. I needed to reach out and get things explained and they didn't respond to my first email and when I sent a second email they stated that someone had reached out and that it was"unread" by me and likely in my spam folder. No message was ever found and I did check my spam. My husband has had the hardest time getting in contact with them for answers regarding prescriptions as well. When we did sign up to get medicine through them we were told all prescriptions were for the next 90 days, then we were required to pay $400 for our next set of labs (upfront). We said ok- let's give it a shot. Only to find out the trizepitide was ONE MONTH SUPPLY after the fact. Not one provider or message conveyed this. And this company charges 3x as much as ANY other online provider for COMPOUNDED trizepitide. Literally $799 for a ONE MONTH supply. We never would have agreed to pay $799 for ONE month when you can go literally ANYWHERE online and get it 1/3 of that cost. I even inquired at one point if they ship all 3 vials at once or if they come once a month and was told "they ship once a month". Not one person told us it was $799 Per month for compounded trizepitide. You can go on Eli Lilly and buy directly from them cheaper. Absolutely abominable. This company is a waste of 1,000's of dollars for slow shipping (extremely slow imo), terrible customer service and you will pay nearly 3x as much for the same medication you can get literally anywhere else. We are canceling IMMEDIATELY. Be very very weary. Read comments and so your own research. We were "influenced" to use this company and have so much regret.