I have now ordered several watches which have all been delivered quickly (with tracking) and arrived in perfect condition. The watches are excellent quality , hence the number of purchases I have made , and offer excellent value that few watch manufacturers can match . Responses to any questions on the website have always been nice and quick. On the one occasion I have had need to contact them by phone there was no waiting around or negotiating never ending option menu's , a real person who really knew what they were talking about answered within a few rings. Keep up the good work.