Brought a Seiko, has a faulty bezel, which is not engaging as it should, too much tolerance. Sent them an email completely explaining the nature of the problem. They asked for photos and an explanation! I explained that a photo won't show the bezel engaging! And I'd already explained the problem. They are now ignoring me. I had some reservations about buying from CityWatches due to comments on line. I can only advise others, shop elsewhere, really. I will have to use my credit card protection.
5 years ago
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