Delivery was good. Installation easy, as it is just sitting on the floor. Looks well made and it was easy to fit the wine bottle shelves. I given a rating of 5 but the instruction manual is a bit hard to follow because it is not translated well. It needs to explain what the setting codes mean. st appeasr to mean 'set temp' but it doesn't say that. PO I think means 'Power off' but the manual does not explain what the power off function actually achieves. and then there is rd, who the hell knows what that does? So after a few hours of messing with the settings and observing what it did I worked it out, but it could be a LOT easier if the manual had simple explanations of what the codes mean and what they actually do. Before you say 'why not just leave it at the factory settings' - we are storing red and white wine in it along with liquers so we need to have the temp more at 10-12 not the factory 5 or less.