Having put up with a barrage of annoying callers over the years we eventually gave in after an uninvited call from Hardwick. My wife and I spent ages on the phone going through all our previous addresses and bank accounts and and mortgages. They sent out letters for us to sign which had a lot of mistaken details including wrong addresses or addresses missing completely. We rang up to correct them and they sent out more letters with lots of mistakes some of them the same ones. This seemed to go on for months were they would send a letter and we would send it back with corrections. It was obvious that they were so intent on getting to their next call they were not listening to what we were telling them. We then stopped getting calls for a while and we thought they had gone away. Out of the blue they started ringing again on my phone asking for my wife. She was always at work and they would promise to ring back in the evening. She would stay in for the call which never arrived. This happened on over 10 occasions. They would always ring back the next dat , during working hours , and ask to speak to my wife. At no time did we ever receive information regarding any claims. Following one call I made the mistake of letting them look at a packaged bank account with the Royal Bank of Scotland. You would think I had learned wouldn't you. After agreeing for them to claim on my behalf I received a letter for me to sign. Guess what. All the addresses with regard to that account were missing. Following a lengthy phone call speaking to several different people I politely asked them to cancel that claim and leave us alone saying i didn't want any further contact. I received two phone calls within the next half hour asking if they could continue the claim. We then had about a month without calls when suddenly i received a call on my phone asking to speak to my wife. I pointed out that she was at work. He said he would ring back between 6 and 7pm and that he was from the Hardwick group. I pointed out that my wife often stayed in for calls from them that never arrived. but he promised that he would. He didn't. The next day a lady rang. I went through the whole catalogue of incompetence that we had to put up with for months. She apologised and agreed that we would never be called again. The next day i received a cold call from a man who wanted to advise us regarding the miss selling of PPI. I informed him that we had had enough of cowboy companies especially one called the Hardwick group. I asked if had heard of them. He replied " I'M RINGING FROM THE HARDWICK GROUP." Where is Esther Rantzen when you need her. He agreed we would not be called again. To be fair there were only 2 further calls that day trying to rescue the situation. One from a very nice young lady was very informative. She stated that our claims could very well have been rejected due to wrong information on the claim forms and that banks don't give out reasons for rejecting claims. Mmm could have sent out the letters ourselves with accurate information and could have been successful who knows. We then had a week without calls before a trainee rang with a cold call about PPI. As I was about to launch into a tirade of abuse his trainer came on the line and got it both barrels. He agreed we shouldn't have been called and promised to have our number taken off the data base and there would no further calls. No wrong we have had one further call asking us if we are interested in taking out PPI claims. She was a lovely lady called Sharon who offered her sincere apologies and informed us we would receive no further calls. That was 2 days ago and so far so good