I found the Hardwick Group via a Google search had a quick review of their website and decidea to give them a call after all I had nothing to loose. I explained to the guy who answered the the phone that I no longer live in the UK and couldn't really remember all of the details of my banking past, he said no problem just give me your previous address date of birth and a couple of other questions. Then he listed all the banks and I said yes when one he said I had banked with. Within 2 hours I received the letters of authority to sign (everything was done by email as I was outside of the the UK) just over a month later the first cheque for 1k arrived and the subsequently cheques totalling 6k, Hardwick did everything making it painless and smooth So thanks to hardwicks professional and knowledgeable staff me and the family will be enjoying a fabulous holiday this year. I have already and will defiantly being recommending them to anyone who will listen thanks again Hardwick