Continually inundated with calls at all times during the day. Grateful for the help in claiming but I have one complaint. I was happy to comply with my contractual obligation in paying the fees but I object to being told the only method of payment is BACS or debit card. I paid by cheque that initially wasn't accepted but that was the manner in which I wished to pay the fees. For their staff to say we dont accept cheques because we are on the outskirts of Wigan is a joke.
7 years ago
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