I was happy to get my settlement but I do feel that the percentage charged by the company for the fees was a bit high as I have just got ppi from another company that charged 25percent and got my money a lot faster than Hardwick did . I must admit that I did think that Hardwick took too long compared to other companies I have used to get my ppi settlement completed . From £412 settlement I paid over £148 of that to Hardwick where the other company I used would have charged me £103 , this is a bit difference and it was done in a much faster time , so was an altogether better service .