we still have many outstanding claims with your self and when enquiring about this I was informed that one of them never put ppi on any loans now , well I beg to differ I had a lot of business with these people and I know that they owe me ppi repayment also another claim was now closed , we were never informed of any of this. it is now a year past October since we put our claims in to yourselves and have repeatedly signed for the same claims over and over again, when phoning you we are waiting over fifteen minutes plus for someone to answer. I personally think it is bad management, poor results, and my husband and I are still waiting seventeen months down the line for results.