I have a code sent to me by Clarks I have just tried to use it again, and it is not working, I tried to send an email (on their form) not sending, I eventually found a telephone number, which I rang on ly to receive a message telling me they would send me an sms with contact details, tried all three contact details, still would not work. I tried to send a complaint and that did not work either. I have used Clarks for years, this is absolutely shocking service, If anyone has any methods of contacting them that works I would be pleased to hear it! THERE IS NO WAY TO CONTACT THEM working