I purchased a shirt on September 14th, and I have had non stop problems with the shipping. Apparently it had issues going through customs which the team at Claudio Lugli did try and sort out. I appreciated their efforts, but it's now been a month since they last emailed me and I still have not received this item. I have sent 2 polite follow up inquiries, neither of which were answered. I sent another email today, as my tracking details show it is now going back to the facility for some reason. I understand this company is not in charge of the delivery, but their lack of communication is getting really frustrating and it's been 2 months since I purchased this item. Which was meant to be a gift for my partner back in October. I will absolutely not be ordering from this company again unless they contact me and try and sort this out. I'm at the point of resorting to angry reviews in order to hear back.