Please becareful with this company! They record your conversation without telling you they are doing that and prey on the good nature of owners and business needing help with business rates during difficult times. All the reviewers are true, they use bullying tactics to get you to send your business details across and should you wish to cease business with them after an initial £5.99 they threaten to take you to court. Please avoid at all cost. As noted below you can appeal your business rates with the VOA yourself. it is quick and easy to do. Clementsagency should be shut down.