When I first realized that I had been misled by this online broker, I felt embarrassed and defeated. I tried to resolve it on my own but kept hitting dead ends. It was exhausting and disheartening. Resorus was my last hope, and I’m so glad I contacted them. They were thorough in gathering all the evidence and carefully reviewed every document I provided. What impressed me most was how responsive they were—no question was too small, and no concern was ignored. Over time, their professionalism helped restore some of my trust in the process. In the end, we were able to come to a solution that made me feel like I finally had closure. I can’t thank them enough for being there during one of the most stressful experiences of my life.