Shocking service and CS response - Order 5410233
Order 5410233
REF: Gildan Adult Full Zip Hooded Sweatshirt
You failed to mention on your listing before i purchased that the zipper is on the (female side) yet you are selling as a unisex item, you claim that this item is made in American and that is normal however you didnt say its a female zipper on the listing.
Raised with customer services to be fobbed off via an incorrectly used email template. Asked for a call back from a manager who again fobbed me off and there is nothing they can do.
"I'm well within my rights to open up a dispute with my card provider and Paypal" she said..... Yes i'm aware of that, and that is what i have already done.
That is a really s**t way of dealing with customers, forcing them to open up payment disputes against your company.
Don't buy from these fools
3 years ago
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