Extremely disappointing experience dealing with manager Jamie Unrau and the Featured Listings service. We had a clear agreement for Staff Augmentation and securing the 2nd Featured spot, for which I made the payment. To my surprise, they placed my company in the 4th position instead. When I contacted Jamie for an explanation, the response was essentially that it was acceptable. This suggests that, according to their logic, the terms you pay for can be changed at their discretion. Highly unprofessional conduct.
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