I ordered a fridge 7 weeks ago and it still hasn't been delivered. Even though the delivery is expected to be within 28 days CO-OP have not been in touch with any sort of update. Every time I phone the call centre the waiting time is ~20-30 mins, after 5.30pm they don't answer. Twice I've called and been told I would be emailed an update but received nothing. I was then given a date for the fridge to arrive in their warehouse(two weeks ago) and there is still no sign. Tried to escalate to the manager in the call centre but he wouldn't even speak to me (Craig Arnold). I wouldn't order from them again. Their service is probably the worst I have ever encountered.