Evan was incredibly patient with us as we tried to understand our relationship with core and how to actually update passwords. We've been a bit in the dark since the Nov 2020 migration and as long as our mail worked we were content, but the need to update our outlook passwords meant all our lack of understanding about the new platform caught up with us. Evan was a total star and spent a lot of time on the phone with us as the 3 of us found our way through it all. We would like to send pizza at the very least! Thank you so much Evan.