Coffee Parts have been great to deal with. We bought a black Eureka Silenzio 50E Espresso Coffee Grinder. We are happy with it- it does grind well & is quite quiet. If it was being updated, the things I would change are: -a finish that doesn't show marks as easily as the polished chrome (it does clean up nicely though!) -a better system for sealing the hopper so it can be removed without remaining beans falling out. As it is, when the valve is open for use, some beans can get stuck on the little shelf & there is a small gap for fragments of beans to pop out & mess up the shiny chrome. -an option to be able to pause the timed grind to smooth out the little mountain of grinds when it goes wonky When we bought it, the main reason for choosing this over the Manuale was the timer option, but as it's turned out I'm not using that because I can't pause it... the bonus quietness is nice though. I think in the future I may get a smaller single dose hopper to solve the hopper valve issue, but I can live with it for now! Overall, I really like it.