Login
Start Free Trial Are you a business?? Click Here
Kate B
Shockingly bad customer service.. I order a lot of stuff online and I have never seen that level of ignorance. All emails to the customer service have been completely ignored, similar with tweets. My order has been send to the wrong address, despite the fact that I have updated address long time before order should be dispatched and then send emails to confirm it, and yes, also no reply. For relatively established retailer this is a diabolical customer service. Had to open a case with PayPal, otherwise it would not get sorted. Will never order from this ridiculous shop again.
9 years ago
Read Cohorted Reviews
Cohorted has a 4.2 average rating from 2,463 reviews