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Lolita M
After long debates with Cohorted team via Paypal (they was saying that I received the box, even though the tracking info said that box has been returned to the business, meanwhile their customer service wasn't responding to any of my emails, nice job guys! ) I gave them a second chance and ordered October box, which came awful.. Almost all of the products does not suit me, and skincare? I thought Cohorted is all about make-up? Long story short, with this attitude towards your customers (not responding, not resolving issues, lying to them, as it was in my case), I don't know how crazy people should be to subscribe to your 35 pounds boxes, cause you won't return money easy, you won't take any responsibility if the box will come broken, or it will be stolen, or it won't come at all. It's just very sad that great idea is spoilt with the people who work in your company and poor job they do.
9 years ago
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Cohorted has a 4.2 average rating from 2,463 reviews